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How to fix Pay passkey error on Android devices
Passkey error on Android devices occurs when Google Play Services fails to process passkey authentication for OKX Pay or OKX Card. This prevents your device from completing certain verification or authorization actions. You can usually resolve the issue by updating Google Play Services or deleting the damaged Pay passkey stored in your Google Password Manager.How to fix Pay passkey error? We recommend two solutions.Published on Dec 8, 2025Updated on Apr 17, 202643How to fix passkey error 50162 on Android devices
Passkey error 50162 may appear on Android when Google Play services encounter an issue during passkey verification. When Google Play fails to complete the verification process, it triggers error 50162. You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions.Published on Dec 8, 2025Updated on Dec 26, 20252,879How do I get started with On-chain Earn?
How can I start earning?On the app Open your OKX app, go to Earn Select Earn from the homepage Find the crypto you'd like to start earning, and check the available offers Select crypto on the Earn page Enter the amount and select Preview. If you've got an insufficient amount, you can Buy / Convert / Deposit crypto before continuing.Published on Jul 14, 2025Updated on Apr 30, 20267How do I start onboarding as an institutional user?
To start using your institutional account, you have to verify your identity and complete the Know Your Business (KYB) requirements with us. This is required in order to keep your account and assets secure. The verification process ensures our exchange is safe and prevents fraud from taking place, alongside other illegal activities.Published on Oct 10, 2024Updated on Feb 2, 202656How do I get started with OKX Trade?
1. What's OKX Trade? OKX Trade aims to provide users with one-stop cross-chain aggregation transaction services. Through smart order routing algorithms, we'll find the most efficient swapping routes and split trading amounts across multiple routes in a single transaction to help users buy or sell at the best available price. Currently, OKX Trade is built on 1inch, an aggregation protocol on the...Published on Jul 26, 2022Updated on May 21, 202678How do I start trading cryptocurrency on OKX with Smart Trading?
Learn how to start trading crypto with ease thanks to Smart Trading today.Published on Apr 7, 2024Updated on May 11, 202675Passkey FAQ
For example, if you originally created a passkey on an Android phone but are now using an iPhone, the system won't detect a stored passkey. To continue, tap Use another device and scan the QR code with the device where your passkey was originally set up.5. Does Android support fingerprint login for passkey? Yes. When setting up a passkey on Android, you can choose to use common biometric methods such as fingerprint or face recognition for easier and more secure access.6.Published on Mar 19, 2025Updated on Mar 4, 2026127How do I activate my Pay?
Successful creation of a passkey (Android devices must support Google services). The country used for identity verification must not be on the restricted list here. The app must be updated to the latest version (Recommended: iOS 16+ and Android 7+). You can activate Pay by following these steps:How do I activate Pay? Open the OKX app and select the Pay icon on the Exchange page.Published on May 2, 2025Updated on May 22, 20264,976Pay Passkey FAQ
Why does my Pay Passkey still not work even after resetting it on Android? If the issue persists after resetting your Pay Passkey, it may be caused by an outdated version of Google Play Services, which is required to handle passkey and credential functions on Android devices. Solution: Open the Google Play Store. Search for Google Play Services. Update it to the latest version. After updating, try using your Pay Passkey again.Published on Apr 28, 2025Updated on May 22, 2026191How do I create a DEX trading wallet?
Passkeys are automatically backed up to iCloud (iOS) or your Google account (Android). Deploy wallet: The system will silently create and deploy your smart contract wallet on supported chains, for example, Solana, Base, BNB, X Layer. On some chains, for example, BNB or Base, your first transaction may require you to pay gas fees. Activation complete: once the wallet is created successfully, you can start trading on supported chains.How do I manage the Passkey for my DEX trading wallet?Published on Jan 29, 2026Updated on Jan 29, 20261How do I link an authenticator app?
For Android devices: Download the app from Google Play (your device must be able to access Google services). It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account?Published on Aug 29, 2023Updated on May 21, 202616,379How do I import a wallet from Trust Wallet to OKX Web3 wallet?
Open your OKX Web3 wallet on OKX app, or open the extension on the web to start importing an existing wallet If it's your first time creating an OKX Web3 wallet, select I already have a wallet to import it If you already have an OKX Web3 wallet, you can select your wallet name and select Add wallet Select add wallet to start importing your wallet 4.Published on Nov 29, 2023Updated on Sep 12, 202592My authenticator app isn't working, what should I do?
I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 11, 2023Updated on Feb 9, 20262,138Pay passkey setup FAQ
If no passkey pop-up appears; On the iOS system, install and open the Passwords app plus enabling iCloud Keychain, while on the Android system, set Google as Autofill and update Google Play Services Restart phone Close and reopen OKX app If biometric setup is incomplete; Passkeys require Face ID/Touch ID (iOS) or fingerprint/face unlock (Android) plus a passcode/screen lock.Published on Dec 18, 2025Updated on Apr 17, 2026Security audit report collection
Certik OKX Wallet front-end, mobile (iOS/Android) and SDK components audit report - 2024.05.23 The front-end, mobile (iOS/Android) and SDK components of OKX Wallet have passed the security audit by CertiK: A portion of Mobile App Source Code which contains both the iOS and Android components responsible for wallet creation/import, password management and data backup to cloud platforms.Published on Nov 11, 2022Updated on Jan 27, 20267,086