Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX, and users cannot claim any acquired rights to reuse the code.2.17.

Why does the app show "System Busy" when I request a verification code? If the app shows “System Busy” when you are trying to obtain a verification code via phone or email, and you do not receive the code, please follow the troubleshooting steps above.5. What should I do if I've tried all of the above and still can't receive the verification code? If you've tried all of the steps above and are still having trouble, please contact our official customer support team for further assistance.

To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?

What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.

What's a phishing attack? A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.

What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration. By signing up via referral, you’ll automatically participate in new-user promotional events.

What are the common reasons my invitees fail to establish a binding affiliate relationship with me? The common reasons include: They entered the wrong invitation code during registration, preventing the establishment of the invitation relationship. They completed registration through a paid advertisement channel, which does not allow for the binding of the invitation relationship with you.

If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?

Set up invitation code You can create a new invitation code or use an existing one to invite existing users.Note: Any invitation code can be used to invite existing users. To make it easier to track your invited users later, we recommend sticking to the same code each time.2. Get invitation link App: Go to your Affiliate portal > Reconnect users > Invite now > Copy invitation link Web: Follow the same steps — go to your Affiliate portal > Reconnect users > Invite now > Copy invitation link3.

What's self-migrating email address or phone number? It's a new feature that allows you to migrate your email address or phone number from a different account to your current account. Your current account remains active while the other account will be closed. This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account.

For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.

If you want to adjust strategy: Create a new referral code with a new discount percentage. Share the new code with new users. For already bound friends: Their discount percentage remains unchanged. Even if your tier increases, their discount stays the same (but your total commission rate will increase).What's the default referral code? The default referral code is the code automatically attached by the system when you share links.

What is the OKX Card? The OKX Card is an international debit card (Visa or Mastercard, depending on your region) that lets you pay for purchases and services worldwide. It connects directly to your OKX Pay account, so you can spend your balance seamlessly—without hidden fees or unexpected exchange rate markups. The card is currently issued as a virtual card only. Note: the OKX Card is a virtual card only. We don't issue physical cards.

Wallet Connect or connects your OKX Wallet to your Exchange account, allowing you to transfer up to 10,000 USD daily without additional verification. This feature is currently available in select regions. Stay tuned for updates.How do I connect or disconnect a wallet from my account? Connect wallet: Go to Menu in the top-left corner > Profile and settings > Wallet Connect > Connect wallet >...

Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?