All
FAQ
Announcements
Product documents
World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on Dec 19, 2025Updated on Apr 24, 2026320X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on Aug 13, 2025Updated on Jan 29, 202629How do I buy crypto and earn rewards?
Join by: You must enroll in the campaign by March 11, 2026. Finish by: March 15, 2026 is the last qualifying date for this campaign. By this date, you'll need to have completed your first qualifying buy order (in order to receive the €5 reward in BTC) and a successful series of 4 consecutive buys (in order to receive the €45 reward in BTC). 4. What happens if I miss a day or if I don't complete my buy orders by the end of the campaign?Published on Feb 19, 2026Updated on Apr 6, 20263Buy crypto with rewards terms and conditions
You would then need 4 more successful daily buys to reach the 5-day milestone.5. Edge Cases and Participation Risks Late Enrollment Risk: March 11, 2026 is the final day to enroll. For example, if you enroll on March 11 but do not make your second buy until March 13, it is mathematically impossible to complete a 5-day streak by the March 15 deadline.Published on Feb 19, 2026Updated on Mar 16, 2026Outcomes FAQ
To provide greater price flexibility at the extremes, when the unit price is below 4 or above 96 cents, precision supports up to 0.1 (e.g., an order at 96.5 cents is supported); between 4 and 96 cents (inclusive), precision is limited to whole numbers (e.g., only an order at 95 cents is supported).What event categories does Outcomes support? Currently, coverage focuses on World Cup-related events.Published on May 20, 2026Updated on May 21, 2026OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on May 13, 2026668How can I do spot trading with the Jupyter Notebook?
In the example below, you are about to place a market order to buy BTC that is worth 100 USD. 1 # market order 2 result = tradeAPI.place_order( 3 instId="BTC-USDT", 4 tdMode="cash", 5 side="buy", 6 ordType="market", 7 sz="100", 8 tgtCcy="quote_ccy" # this determines the unit of the sz parameter. 9 ) 10 print(result)10.4 How can I use the client order ID parameter clOrdId?Published on Sep 29, 2023Updated on Sep 10, 2025559Crypto Tax Reporting (DAC8) FAQ
For European Economic Area (EEA) countries, these obligations will take effect on 1 January 2026.How do I find my TIN? Your TIN (Tax Identification Number) is usually found on your National ID, Passport, or official tax documents (like a tax return or assessment).Published on Feb 23, 2026Updated on Mar 16, 20263What are the new trading fees for EEA users?
VIP 6 1,000,001 – 2,000,000 10,000,001 – 20,000,000 0.00% 0.20% 72,000,000 VIP 7 2,000,001 – 5,000,000 20,000,001 – 50,000,000 -0.03% 0.15% 80,000,000 VIP 8 5,000,001 50,000,001+ -0.05% 0.10% 80,000,000 VIP 9 10,000,001+ 100,000,001+ -0.05% 0.08% 80,000,000 For more detail, you can refer to the trading fee schedule.Published on Sep 16, 2025Updated on Apr 27, 2026256Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Here's how the trace table is constructed (for a simple example, 3 users whose maximum usd value is less than 4^6 = 4096): We initialize a table with 32 rows and 5 columns, and we fill the user's values and IDs into row, where k % 8 = 6, and . Every 8 rows is a block, and user asset info are now in backwards of each block. The first user is given virtual 0 balances, so we can publish it to prove that the accumulation of values does not start from a negative value.Published on May 10, 2023Updated on Sep 8, 2025179Event Contracts FAQ
Event Contract Fee has been updated effective from May 6, 2026 at 16:00-17:00(UTC+8). For more details, please refer to Notice on OKX Event Contract Fee UpdateAPI Integration & AI Agent Integration Supported account modes: Futures mode, Multi-currency mode, and Portfolio mode. Spot mode is not supported. Position mode: API access only supports Isolated margin mode.Published on Apr 16, 2026Updated on May 14, 2026How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on Aug 22, 2023Updated on May 22, 2026461What is the New User Full Rebate Program?
After claiming, rewards can be viewed in the Campaign Center > My Rewards page and in your Reward Center.8. What are the Important Notes for the New User Full Rebate Program? One Program at a Time: Each user may only participate in one New User Bonus activity at any given time, regardless of the entry point or acquisition channel.Published on Mar 16, 2026Updated on May 15, 20264Satoshi test FAQ
This amount will be specified during the verification process.4. What happens if I send the wrong amount to the Satoshi test? If the amount sent doesn't match the specified amount for the Satoshi test, the verification will fail. You'll need to restart the test with the correct amount to proceed with your transaction.Your deposit will be locked and you may unlock it by providing the sender's info. Learn more about it here.5. Are there any fees associated with the Satoshi test?Published on May 28, 2024Updated on Oct 15, 202543How do I deposit EUR with Paypal?
To withdraw EUR, you can use a SEPA bank transfer.8. Where do I find limits, fees and processing time details for cash deposit? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Published on May 2, 2025Updated on May 6, 20262