All
FAQ
Announcements
Product documents
What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
Risks related to high leverage: while high leverage can be an advantage in the right market conditions, it can also amplify losses if the market moves against your position. It's important to use leverage responsibly and to understand the potential risks before trading with high leverage ratios. OKX is entitled, in our absolute discretion, to close one or more or all of your positions.Published on Apr 3, 2024Updated on Jan 28, 202681What's liquidation and how do I reduce the risk?
Liquidation risk can increase due to: adverse price movement insufficient margin high position size relative to account balance funding payments and fees reducing available margin over time volatility spikesHow do I reduce liquidation risk? There's no way to eliminate risk completely, but you can reduce it by managing exposure more carefully.Published on Apr 15, 2026Updated on Apr 21, 2026How do I supercharge my trading with Alertatron's automated solutions?
Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.Published on Mar 28, 2024Updated on Oct 8, 20251Common scam tactics
Don't readily believe messages on social platforms that encourage using digital assets for virtual recharge card transactions at high purchase prices or low selling prices. Stay alert to various enticing messages claiming "high returns." Be cautious when an individual requests upfront payment through unconventional methods, such as wire transfers, gift cards, or cryptocurrencies.Published on Sep 28, 2023Updated on May 14, 20262,694How long does it take to complete my identity verification?
During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on Sep 5, 2023Updated on Apr 6, 20267,040How do I use the Account long/short ratio indicator?
An indicator featuring a high long-short ratio signifies positive expectations among investors. The display of Account long/short ratio indicatorHow do I turn on the Account long/short ratio indicator?Published on May 16, 2024Updated on Feb 12, 202619How does fast redemption work?
Due to high demand, you enter the redemption queue. 0 ETH Day 2 - 4: Redemption queue While in the redemption queue, you receive no ETH. During this time, you can still cancel your redemption 0 ETH Day 5: First partial redemption You reach the front of the redemption queue. Due to redemption by other users, the daily limit only has 50 ETH left.Published on May 8, 2025Updated on Mar 4, 2026185How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Below is how it achieves this: Taking advantage of market oscillations The bot excels in buying low and selling high during market oscillations, allowing users to capitalize on favorable price differentials. Earning range profit In a volatile market, the bot consistently earns range profit, increasing overall BTC holdings over time.What are some considerations for users?Published on Mar 6, 2024Updated on Sep 10, 202527How do I use the Top account long/short ratio indicator?
The Top account long/short ratio is viewed as a gauge of top traders' sentiment, where a high ratio suggests optimistic expectations. Long/short ratio (Accounts) ratio is calculated as accounts with net long positions/ accounts with net short positions. The display of Top account long/short ratio indicatorHow do I turn on the Top account long/short ratio indicator?Published on May 16, 2024Updated on Nov 12, 202521How does leverage work in X-Perps trading?
When leverage is high, a smaller adverse price move may be enough to reduce your margin toward required maintenance levels. If your margin becomes insufficient under platform risk rules and contract parameters, your position may be liquidated. This doesn't mean high leverage always leads to liquidation. It means your position is generally less tolerant of adverse movement.Leverage doesn't replace risk management Leverage is a position setting, not a risk-management strategy.Published on Apr 9, 2026Updated on Apr 30, 2026What's OKX Security Assistant?
Handling is recommended by default, especially for high-risk alerts. You can use the following quick judgment method: Recommended to handle immediately (highest priority) The risk level is high. The alert involves private key access, remote control, trojans, or clipboard tampering. You’ve recently installed software or plugins from unknown sources, run suspicious installers, or opened suspicious attachments.Published on Jan 15, 2026Updated on Feb 13, 202653How do I avoid liquidation with trading tools and features?
As using high leverage increases the risk of liquidation, consider using lower leverage to reduce potential losses. Set up liquidation alerts: set up liquidation alerts to notify you when your margin ratio approaches the maintenance level. Utilize auto-deleveraging (ADL): our ADL system automatically reduces your leverage to help prevent liquidation.Published on Aug 2, 2024Updated on Nov 17, 202516What onboarding information is required for the non-profit organization (NPO)?
These persons govern and oversee the NPO, and are responsible for its high-level strategy, operations, and accountability. Donors: Persons or institutions that provide financial contributions (donations) to the NPO supporting its mission and activities without expecting any gain in return. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll an NPO need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 202671What onboarding information is required for a family office?
These persons govern and oversee the family office, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the family office. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.Published on Oct 13, 2023Updated on Feb 12, 202670What onboarding information is required for a Publicly Traded Company?
These persons govern and oversee the publicly traded company, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.Published on Oct 13, 2023Updated on Feb 12, 202678