Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.

Each user can only have one verified account.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter your new phone number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers. Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear.

To enhance feed efficiency and stability, OKX is scheduled to deprecate the checksum field across WebSocket order book channels. The deprecation will take effect on the demo environment on 2 June 2026 and on the production environment on 23 June 2026. The change applies to the books, books-l2-tbt, and books50-l2-tbt channels . After the deprecation date, the checksum field will remain present in push messages but will always return 0 and must no longer be used for data integrity validation.

Enter the verification code to move on to the next step Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.

If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.

You may choose to add the widget on any home screen page or on the widget page (Swipe right from homescreen, it requires you to unlock the phone to perform the add action). Your device needs to be on iOS 14 or above. Long press on homescreen > Select Edit > Add Widget Search OKX Select the preferred widget type and select Add Widget OKX widget is ready to be added at the Add Widget button Drag and drop the widget to the desired position, then select DoneHow do I add lock screen widget?

Dear OKX users, To enhance our services and improve your deposit-to-trade experience, OKX will adjust the number of block confirmations required for deposits. This adjustment will take place between 10:00 am and 12:00 pm UTC on November 15, 2023. The specific adjustments are as follows: ETH & ERC20 tokens: The minimum confirmation count for a deposit and trade on the Ethereum (ETH) network will be reduced from the current 64 blocks to 32 blocks.

Note: The greater the number of block confirmations, the harder the data altering in blockchain, and the safer the transaction How do I check the number of block confirmations? Log in to your account at okx.com, select Deposit. Opening deposit page from homepage Select the crypto that you want to deposit in the Select crypto field and the deposit network in the Select network field. You can find the number of block confirmations required at the Deposit arrival time ⓘ.

Note: the greater the number of block confirmations, the harder the data altering in blockchain, and the safer the transactionHow do I check the number of block confirmations? Open your OKX app, select Deposit Opening Deposit page from Homepage Select the crypto that you want to deposit, then select the deposit network in the Deposit network field You can find the number of block confirmations required in the Deposit arrival Find the number of block confirmations required on the Deposit arrival

PEN A new dedicated "CCI number" field will be added for several payment methods: Bank transfers, Interbank, Scotiabank Peru, and Banco de Credito. Please update your 20-digit "CCI number" to continue using these payment methods seamlessly. 4. ARS A new validation rule (numbers 0-9 only, length: 22) will be applied to the "CBU/CVU" field for all ARS payment methods that include it.

You can refer to the How do I verify OKX accounts section to learn more about how to verify the page link and username.Phone call Copy the phone number that you have received and go to our channel verification to verify the phone number. You can refer to the How do I verify OKX accounts section to learn more about how to verify the phone number.Email Copy the email address from the email you received.

/ Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: the withdrawal function will be unavailable for 24 hours if you log in with new devices after you have changed the login passwordI forgot my login password Go to Login page and insert your phone number or email address and select Forgot your password Select Forgot your password after inserting your phone number or email address Enter your phone number

I can log in to my account On the app Open your OKX app and go to User Center Open User Center page Select Profile and settings and go to Security and select Authenticator app / Phone / Email under the Authentication methods section Select preferred medium of two-factor authentication to proceed Select Change authenticator app / phone number / email address and select Reset authentication method Select either the Email, Phone, or Authenticator app that you want to reset and select Confirm Fill in

Input the phone number registered on your ZEN.COM account Review phone number and select Next Select Next If you have a ZEN.COM account, then you'll receive a push notification on the ZEN.COM mobile app Select Confirm to connect ZEN.COM account to your OKX account Once your ZEN account is linked, your ZEN-registered phone number will appear in the OKX app, confirming that your wallet is connected and ready to use Select cryptocurrency and the amount you wish to purchase and Preview your order Select

Ensure that all fields are filled in the correct format. Common issues arise from incorrectly formatted address or ID/Tax number fields. Complete these fields manually, avoiding any auto-fill features. Missing information may cause your application to be declined or remain marked as In progress. Double-check that all required fields are accurately completed.