All
FAQ
Announcements
Product documents
What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
Note: The N-day period is based on calendar days, including weekends and public holidays.Why does OKX apply T+N (T+1/T+3/T+7) security protection for buying crypto? The T+N mechanism is designed to prevent losses caused by the inflow of high-risk funds, protecting both buyers and sellers. In certain cases, restrictions lasting 24 hours or longer may be applied based on advanced risk control settings.Published on 17 Mar 2023Updated on 15 May 20263,015World Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on 19 Dec 2025Updated on 24 Apr 2026320X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on 13 Aug 2025Updated on 29 Jan 202629OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on 28 Sept 2023Updated on 13 May 2026668Event Contracts FAQ
Event Contract Fee has been updated effective from May 6, 2026 at 16:00-17:00(UTC+8). For more details, please refer to Notice on OKX Event Contract Fee UpdateAPI Integration & AI Agent Integration Supported account modes: Futures mode, Multi-currency mode, and Portfolio mode. Spot mode is not supported. Position mode: API access only supports Isolated margin mode.Published on 16 Apr 2026Updated on 14 May 2026Outcomes FAQ
For example, "2026 World Cup Champion" is an Event, which contains multiple Markets such as "Brazil wins," "Argentina wins," "France wins," etc.What do Yes and No mean? Yes means you believe the event will occur; No means you believe it will not. In a single-market event, Yes + No price = 1.00 PTS.What event types does Outcomes support? Binary Event: an event contains only one market — for example, "Will Germany advance from the group stage in the 2026 World Cup?"Published on 20 May 2026Updated on 21 May 2026How do I enable allowlist? (app)
New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on 14 Aug 2023Updated on 17 Apr 20261,934How do I create passkeys? (app)
Remove passkey As a security precaution, removing a passkey may trigger a 24-hour restriction on withdrawals and P2P trading: If you remove a passkey without using another passkey to verify (e.g. using 2FA or facial verification instead), the 24-hour restriction will apply. Note: You must complete full security verification, including email verification and Face ID. If you change phones or switch your Apple ID, your existing passkey may stop working and require require removal.Published on 16 Aug 2023Updated on 22 May 202613,310How do I create passkeys? (web)
If you prefer to change the device name directly, you have the option to edit it during login by accessing Manage Devices > Linked Devices within the Chrome browser.Remove passkey As a security precaution, removing a passkey may trigger a 24-hour restriction on withdrawals and P2P trading: If you remove a passkey without using another passkey to verify (e.g. using 2FA or facial verification instead), the 24-hour restriction will apply.Published on 16 Aug 2023Updated on 21 May 20264,297How do I enable or disable my Trader Mode?
If your Trader Mode is about to expire, you can manually renew it in advance. 48 hours before expiration When there are 48 hours remaining before your Trader Mode expires, the expiration time will display the date along with the label “Expiring soon.” 24 hours before expiration When there are 24 hours remaining before your Trader Mode expires, the expiration time will display a countdown timer along with the label “Expiring soon.”How do I manually disable my Trader Mode?Published on 22 Aug 2025Updated on 23 Mar 2026241Lead traders: Spot lead trading guidelines
(Mon) ETH/USDT Bought: April 24, 2023 Sold: April 24, 2023 +300 USDT 30 USDT April 25 (Tue) BTC/USDT Bought: April 24, 2023 Sold: April 25, 2023 -1,000 USDT 0 Settlement period (April 17 - 23) Net PnL in settlement period: 200 - 50 + 300 - 500 + 500 + 100 = 550 USDT Total withholding amount: 20 + 30 + 50 + 10 = 110 USDT Actual profit shared with lead trader: 550 USDT × 10% = 55 USDT Returned to copy trader: 110 - 55 = 55 USDT After selling copy trade crypto, the copy trader's total profit is 550Published on 30 Oct 2023Updated on 22 May 2026197How do I invite existing users to join the Affiliate Program?
Users who don't qualify will see a notification as soon as they open the link and won't be able to proceed to the submission page.3. Will rebinding affect a user's open positions or trading activity? No. Rebinding only affects the commission relationship — it has no impact on the user's trades or open positions.4. Can a successfully rebound user still be recalled? Yes. If the user meets the 180-day recall criteria, they can still be recalled by a new affiliate.5.Published on 27 Sept 2023Updated on 21 May 2026How long does it take to complete my identity verification?
If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on 5 Sept 2023Updated on 6 Apr 20267,040OKX x McLaren: Digital Collectibles FAQs
You must have a full collection of 24 collectibles (one per race of any rarity) to be in with a chance of winning the end of season grand prize.Why is the digital collectible drop limited? OKX and McLaren reserve the right to pause or close the minting window early in exceptional circumstances, such as when gas fees exceed a cost threshold.What is X Layer?Published on 5 Jun 2024Updated on 8 Sept 20256How do I verify an individual account?
The entire document is issued within the last 6 months for EEA users and issued within 3 months for all other regions. Note: Check this link for more tips on verifying your selfie and ID. When everything's ready, you can submit your verification application. We'll review your application within 24 hours and you'll be notified instantly once we've completed it.Published on 25 Sept 2023Updated on 6 May 202631,354