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How do I turn on and sync multiple charts on a screen?
We generally support up to eight charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely. Each chart can be set to its own timeframe, making it easy to analyze various timeframes simultaneously.Are all trading tools and indicators available in multi-chart view?Published on 9 Aug 2024Updated on 22 May 202630How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on 27 Nov 2024Updated on 10 Sept 202518How do I reset Two-factor authentication (2FA)?
If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on 15 Sept 2023Updated on 22 May 20266,285How do I change my authenticator app?
Note: For your security, you won't be able to withdraw crypto or use P2P trading within 24 hours of resetting or changing your authenticator app. For more information, please click: Authenticator app user guideIf your authenticator app is not working, please refer to How do I reset Two-factor authentication (2FA)?Published on 11 Sept 2023Updated on 24 Apr 20264,400How do I get started with OKX Trade?
As a result of how AMMs work, there'll always be slippages in each transaction. However, generally, the more liquidity there's in the pool, the fewer slippages there'll be.What are liquidity pools? Liquidity pools are pools of tokens locked in smart contracts used for market making. Liquidity pools allow users to seamlessly swap between tokens on-chain in a completely decentralized and non-custodial manner.Published on 26 Jul 2022Updated on 21 May 202678How can I get my project listed on OKX?
Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview? Provide a clear and concise overview of your project.Published on 16 Apr 2026Updated on 6 May 2026How do I change my phone number?
Note: select Unable to verify if you can't complete the verification Enter the two-factor authentication (2FA) code to continue You'll receive an email/SMS confirmation upon successfully changing your phone numberI can't log in to my account You can unlink your phone number on the 2-step verification page, or contact customer support to reset your phone number. You can learn more about how it works here.Published on 7 Sept 2023Updated on 22 May 202614,671My mobile phone isn't working, what should I do?
I want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on 22 Aug 2023Updated on 22 May 2026468How do I turn on the Economic Calendar on the original chart?
How to activate the Economic Calendar?Published on 10 Mar 2025Updated on 24 Mar 20263How do I raise a dispute when using P2P trading?
Select the issue you are facing Follow the on-screen instructions to submit a disputeWhat should I do if I've made a payment but the seller didn't release crypto? You can remind the seller via the in-app chat or select Remind seller on the order. If you still haven't gotten a reply, you can get help from customer support by raising a dispute. Here's how you can get help: Select the order you want to follow up with Select Need Help?Published on 22 Aug 2023Updated on 6 May 20263,583OKX wallet FAQ
You can only reset your wallet password by re-importing your seed phrase or private keys. If you've forgotten your wallet password, you're unable to retrieve your assets in your wallet permanently. If you forgot your OKX account's login password, refer here for more details.2. How do I reset my wallet? You can open your OKX Wallet, and select Menu > Password > Reset wallet.Published on 24 Aug 2023Updated on 13 May 20262,955OKX DEX User Guide (Web)
How do I manage my wallet? Step 2: Deposit assets After securely backing up your wallet, you can deposit assets into your wallet to start trading. Tap Receive, search for the crypto you want to trade, and enter the asset details page to obtain the receiving address. Then, open another exchange or wallet and either paste the copied receiving address or scan the QR code to send the assets. For more details, refer to: How do I manage my assets in my OKX wallet?Published on 25 Aug 2023Updated on 12 Feb 20261,020How do I link an authenticator app?
For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.Published on 29 Aug 2023Updated on 21 May 202616,384OKX Beginner's Guide
For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification? Note: if you see Action required on the Get Help page in the app, please follow the on-screen instructions to complete them.Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards. Check out our campaigns here.Published on 20 Mar 2023Updated on 22 May 20261,739How do I protect my account from Trojan horse takeovers?
Receiving password reset emails you didn’t request. Unusual sent messages or suspicious activity New third-party access or app passwords you didn’t authorize. Multi- or two-factor authentication (MFA/2FA) disabled unexpectedly. Actively running apps or browsers close unexpectedly for no apparent reason. Stay vigilant. These signs often appear quietly — but recognizing them early can help stop a full account takeover.What will happen if your device gets infected?Published on 30 May 2025Updated on 5 Feb 202614