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Important update on Azerbaijan (AZN) P2P trading
Due to updated internal policies, changes will be applied to AZN trading flow on the P2P marketplace. These updates will take effect from December 10, 2025, 13:00 UTC+4. Affected trading pairs: USDT/AZN, ETH/AZN, BTC/AZN. What's changing: Only valid Kapital Bank, M10 and Rabita Bank accounts will be supported as payment methods for AZN. The P2P crypto release process for AZN trades will be...Published on 2 Dec 2025Updated on 2 Dec 2025AnnouncementsImportant notice: Changes to IDR payment methods
To ensure a smoother P2P trading experience, OKX P2P will remove MariBank (Seabank) as a payment method for IDR trades at 16:00 on November 21, 2025 (UTC+7). Starting 16:00 on November 18, 2025 (UTC+7), we will begin supporting Seabank (Indonesia) in the IDR marketplace instead. What this means for you? You will no longer be able to pay for your P2P orders in IDR via MariBank (Seabank) after the...Published on 18 Nov 2025Updated on 18 Nov 2025AnnouncementsImportant notice: Changes to ETB trading on OKX P2P
ETB (Ethiopian Birr) trading will no longer be available on the OKX P2P marketplace starting 10:00, May 4, 2026 UTC+1. This change affects these trading pairs: USDT/ETB, ETH/ETB, BTC/ETB, and USDC/ETB. What this means for you: Your existing ETB ads on the P2P marketplace will be taken offline Your pending ETB orders on the P2P marketplace will remain until they are either completed or canceled...Published on 30 Apr 2026Updated on 30 Apr 2026AnnouncementsImportant notice: Changes to AED trading on OKX P2P
AED (United Arab Emirates Dirham) trading will no longer be available on the OKX P2P marketplace starting 10:00, October 27, 2025 UTC+4. This change affects these trading pairs: USDT/AED, ETH/AED, BTC/AED, and USDC/AED. What this means for you: Your existing AED ads on the P2P marketplace will be taken offline Your pending AED orders on the P2P marketplace will remain until they’re either...Published on 20 Oct 2025Updated on 20 Oct 2025AnnouncementsHow do I create/import an OKX wallet?
This limit includes all created, imported, hardware, and watch-only wallets. Getting started on App Go to our website and select Download app. Alternatively, you can also search OKX on the App store or Google play. How do I create a new OKX wallet or import an existing OKX wallet? Creating a new OKX wallet or importing an existing OKX wallet is simple and hassle-free.Published on 24 Aug 2023Updated on 21 May 2026FAQ3,881Important Notice — Upcoming Fee Adjustment to Token Pairs Groups
Dear OKX Users, Please be advised that OKX will update the fee tier grouping structure for Spot and Futures markets, effective from June 1, 2026 at 14:00–16:00 (UTC+8). We encourage you to review this notice carefully to understand how these updates may affect your trading activities. *OKX reserves the right, at its sole and absolute discretion, to modify or postpone the effective dates of these...Published on 18 May 2026Updated on 21 May 2026AnnouncementsImportant Notice — Upcoming Token Pairs Group 1 Adjustment
Dear OKX Users, Please be advised that OKX will adjust the following fee tier grouping structure effective from May 19, 2026 at 11:00–13:00 (UTC+8). We encourage you to review this notice carefully to understand how these updates may affect your trading activities. *OKX reserves the right, at its sole and absolute discretion, to modify or postpone the effective dates of these fee changes as...Published on 5 May 2026Updated on 5 May 2026AnnouncementsImportant updates to payment methods in: COP, ARS, MXN and PEN
To enhance the security and reliability of our payment services, we are implementing updates for several payment methods in Latin American currencies: COP, ARS, MXN, and PEN, at 10:00 on January 7, 2025 (UTC-4). Please review the changes below and take action in advance. To update your payment method, please first complete or cancel any active orders associated with it. No Currency What's new...Published on 10 Dec 2025Updated on 19 Apr 2026AnnouncementsHow do I import a wallet from Trust Wallet to OKX Web3 wallet?
Select Import wallet and then Seed phrase to import your secret phrase got from Trust Wallet, select Confirm to complete the importing process Feel free to delve deeper into the OKX Web3 wallet here.Published on 29 Nov 2023Updated on 12 Sept 2025FAQ92What's demo trading and how do I use it?
The demo environment is designed for practicing trades with virtual funds only. Sub-account features are available in live accounts, but not in demo mode.What's spot trading in the demo mode? Spot trading in demo mode allows you to practice buying or selling cryptocurrency directly.How can demo trading help improve my confidence? Demo trading allows you to practice your decision-making skills and strategies in a simulated environment.Published on 12 Dec 2023Updated on 22 May 2026FAQ1,003What should I do if I forget my OKX wallet password?
Comparison: Traditional Bank Accounts vs Web3 Wallets Category Traditional Bank Account Web3 Wallet Password recovery Reset by the bank Only recoverable via seed phrase or private key Asset control Custodied by the bank Fully controlled by the user Risk responsibility Partial compensation may apply User bears full responsibility Important Notes on Backing Up Seed Phrases and Private Keys To ensure the safety of your assets, please follow these best practices when backing up your seed phrase or privatePublished on 28 Oct 2022Updated on 9 May 2026FAQ13,604How do I avoid scams from off-site communication in P2P transactions?
Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails. If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?Published on 11 Sept 2025Updated on 26 Sept 2025FAQ16What onboarding information is required for the non-profit organization (NPO)?
NPOs can operate within one jurisdiction or internationally and can include foundations, charities, non-governmental organizations, political organizations, volunteer service providers, research institutes, and professional organizations.Who are the key persons for an NPO?Published on 13 Oct 2023Updated on 12 Feb 2026FAQ71Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on 16 Mar 2026Updated on 23 May 2026FAQ15How do I prevent self-trade and improve my API trading efficiency and protection?
We recognize the importance of maintaining a fair and transparent marketplace, so we developed the Self-Trade Prevention (STP).How powerful is our Self-Trade Prevention? Our Self-Trade Prevention feature is designed to empower traders by preventing inadvertent self-trades, offering numerous benefits that enhance your trading experience. Let's see how the Self-Trade Prevention feature can help you.Published on 11 Jun 2024Updated on 3 Apr 2026FAQ11