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OKX Donates $4.5M to Perpetual Swap Insurance Fund
We have recorded a cumulative trading volume of over US$150 billion and zero clawback for all perpetual swaps. In order to enhance the reliability and stability of the perpetual swap market, we have donated US$4,567,888-worth BTC to the BTC perpetual swap insurance fund at 22:00 Jul 24, 2019 (CEST, UTC+2) (Conversion rate taken from the BTC/USD index price of OKX at 14:00 July 24, 2019 (CEST, UTC+2)). Thank you for your continued support and we assure you of our best service at all times.Published on 24 Jul 2019Updated on 17 Nov 2025AnnouncementsInsurance Fund Injection for BCH & BSV Futures Contracts
Dear valued customers, We have injected the remaining balance of the insurance fund for the original Bitcoin Cash futures contract into the insurance funds of Bitcoin Cash ABC (BCH) and Bitcoin Cash SV (BSV) futures contracts at Jan 4, 2019 (CET, UTC+1): BCH insurance fund: 444.1200BCH,7:47am Jan 4, 2019 (CET, UTC+1) BSV insurance fund: 444.1200BSV,7:55am Jan 4, 2019 (CET, UTC+1) Thank you for your continued support and we assure you our best services at all times. Regards, OKX Jan 4, 2018Published on 4 Jan 2019Updated on 17 Nov 2025AnnouncementsWhat attestation do we need to agree to when verifying as an institutional customer?
Applicant understands and agrees that OKX may, and is entitled without further inquiry to, rely and act upon any Application Documentation provided by Applicant, now or hereafter, or any representation, warranty, or statement made by Applicant herein in deciding whether to provide, or continue to provide, the Services (as that term is defined in the Terms) to Applicant.Published on 5 Feb 2024Updated on 8 Oct 2025FAQ132OKX Wallet now provides cross-chain gas swap
Once it's complete, you can go back to the wallet homepage or history page, where you'll see the native tokens you received. Now you can start your journey of token transfer/swap, on-chain investments, and NFT trading.Published on 9 Mar 2023Updated on 17 Nov 2025AnnouncementsPosition data differences on manual trading and copy trading pages
When a copy or lead trader starts trading, they can see data such as PnL and position open price on both the manual trading page and the copy trade management page. The data on these pages will usually have some differences. This is because the manual trading page combines the data for all orders under one position, while the copy trading page displays data for each individual order separately. For example, in the following scenario, a copy trader is copying ETHUSDT perpetual contract trades.Published on 22 Mar 2023Updated on 1 Apr 2025Product documentationForced Liquidation FAQ
After part of the position is closed, the system will check whether the remaining position meets the maintenance margin ratio requirements for the new position tier. If the requirement is met, further position reduction will stop. Forced liquidation: If the maintenance margin requirements cannot be met during the position reduction process, the system will continue closing positions until all positions are fully liquidated. 4. Where can I check the liquidation price?Published on 4 Jul 2025Updated on 13 May 2026FAQ7What are crypto-margined futures and USDT-margined futures? What are the differences?
Since the collateral value remains stable in USDT terms, changes in overall account value are directly tied to contract performance rather than fluctuations in the margin asset. In summary, OKX offers Crypto-margined futures, USDT-margined futures, and USDC-margined futures. These contract types differ in margin currency, settlement structure, and return characteristics. Understanding these differences can help clarify how each contract behaves under different market conditions.Published on 20 Mar 2023Updated on 13 May 2026FAQ204OKX customer review reward from Sourceforge terms and conditions
Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless. Digital assets are not covered by insurance against potential losses. Historical returns are not indicative of future returns. OKX does not provide investment or asset recommendations. You are solely responsible for your investment decisions, and OKX is not responsible for any potential losses.Published on 7 Aug 2023Updated on 8 Oct 2025FAQ87OKX smart account has been upgraded to provide enhanced security for your assets
OKX Wallet will continue to provide you with excellent products and services! OKX team November 13, 2023Published on 13 Nov 2023Updated on 17 Nov 2025AnnouncementsOKX Partners with Tafabot, providing more Bot selection across Spot, Futures and Arbitrage
We have established a partnership with Tafabot, a provider of trading bots. Tafabot has recently introduced an advanced AI-powered trading bot named NeuralNet Bot, catering to traders seeking an edge in the market. Furthermore, they have launched Auto Leverage 3.0, a feature designed to help users capture opportunities in the market without requiring any knowledge of cryptocurrencies.Published on 23 May 2023Updated on 17 Nov 2025AnnouncementsHow do I check my deposit progress?
Select View on blockchain explorer to check the real-time progress Select View on blockchain explorer to view the real-time progressOn the web Log in to your account at okx.com and select Deposit Find your deposit at All deposits and you're able to view the deposit amount, deposit status, deposit progress, and deposit time You can select View at Deposit address to check the real-time progress Find your deposit and select View to check the real-time progress Note: You can view your deposit historyPublished on 13 Aug 2023Updated on 21 May 2026FAQ8,967Pre-market Product Rule
For more details, please refer to the OKX Terms of Service and Risk & Compliance Disclosure.Published on 20 Aug 2025Updated on 9 Feb 2026Product documentationHow do I check on updates to my support ticket?
To view your ticket and reply to customer service, please click the unique link provided in the email notification. Example of the email notification if you're not logged in Note: for security and privacy reasons, our support team can only assist with account inquiries directly with the account holder. We’re unable to provide information about another user’s account, even if the request comes from a friend or family member.Published on 17 Oct 2025Updated on 22 May 2026FAQ61How do I check the status of my institutional verification?
To check the status of your Institutional verification, please follow these steps: Make sure you sign in to your OKX business account here Hover on the profile section and select the Verification option Your progress is automatically saved while you're filling out your application. Select Continue to complete the application once it's done You can complete the application once the requirements are complete Once you submit your application, its status will be updated to Under Review.Published on 10 Oct 2024Updated on 8 Oct 2025FAQ38How do I check the status of my returned withdrawal?
How can I check the status of my returned withdrawal? Head to the website and select the chatbot button situated at the bottom end of the page. Continue the conversation within the chatbot system in any language that you prefer. Start the conversation via the chatbot system on the main page of the OKX website You'll be prompted to select the common topic, choose Withdrawal as your topic.Published on 30 Oct 2023Updated on 9 Feb 2026FAQ293