To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets.

You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB? Before January 1, 2026, you can deposit OKT from your wallet to the platform. The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price?

., cold wallet or whitelisted exchange) upon detecting risks. Destroy the original wallet and generate new keys afterward.What actions should I avoid to protect my account? Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security. Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device.