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How do I change and reset my chart layout?
If you're wondering how you can adjust the color theme of the trading interface, visit here.Published on 27 Nov 2024Updated on 10 Sept 202518How can I get my project listed on OKX?
Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview? Provide a clear and concise overview of your project.Published on 16 Apr 2026Updated on 6 May 2026How to transfer crypto from Coinbase to OKX?
If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.Published on 19 Jun 2025Updated on 26 Jun 20257How can I protect myself from scammers?
The seller accepts the payment, releases the crypto, and after some time receives a notification from the bank that the other person, whose card the payment was sent from, has reported to the bank that the funds were stolen. In this case, we won't be able to get involved in this transaction as the payment is made outside our platform. It's also very difficult for the relevant bank to resolve this matter. Always check the buyer's name and payment amount are correct before releasing the crypto.Published on 21 Aug 2023Updated on 3 Mar 202612,220How can you protect yourself from a phishing attack?
Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on. Email attack: the attacker sends seductive or misleading email to the target user.Published on 17 Aug 2023Updated on 17 Apr 20263,748How do I safeguard my Web3 wallet from fraudsters?
As such, stolen funds are often challenging to recover due to the anonymity and decentralization of digital assets.What should I do to protect myself from scams? We strongly recommend you to stay vigilant and follow these key actions to prevent falling victim to scams: Avoid clicking on unfamiliar links Refrain from authorizing unfamiliar projects Verify addresses for accuracy Protect private keys/mnemonic phrasesWhat more can I do to prevent or guard against potential risks?Published on 13 Dec 2023Updated on 6 May 20261,023How do I protect my account from Trojan horse takeovers?
These signs often appear quietly — but recognizing them early can help stop a full account takeover.What will happen if your device gets infected? Once your device is infected, the Trojan can do much more than just slow it down. Most modern malware can: Steal your login credentials It can extract saved usernames and passwords from your browser, email, social apps, and even crypto wallets.Published on 30 May 2025Updated on 5 Feb 202614Spot grid bot FAQ
How does Trailing Down work in Spot grid? Unlike Trailing Up, Trailing Down functions differently. This feature allows the entire grid to extend downward if the price continues to fall below the grid's lower limit (for example, the grid range expands downwards and gets larger than the originally set range). As the price drops, the grid follows automatically, but it's important to note that each extension of the grid requires additional capital from your main account to fund the new orders.Published on 28 Aug 2025Updated on 22 Jan 202621How do I check if an email is officially from OKX via EML file?
How do I check if an email is officially from OKX via EML file? With the increase in phishing attempts where scammers impersonate official OKX email addresses, you may receive emails that appear legitimate but are actually forged.If you are unsure about an email's authenticity, you can verify it through OKX's official channels and by checking its EML file using the steps below:1. Verify the sender's email address Verify the sender's email address on okx.com.Published on 24 Nov 2025Updated on 4 Mar 202617How do I avoid scams from off-site communication in P2P transactions?
If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?Published on 11 Sept 2025Updated on 26 Sept 202516How do I stay safe from phishing SMS using the name OKX?
One of the latest methods involves phishing SMS messages that appear to come from OKX—a legitimate and trusted platform. These fake messages are not only misleading in content, but also dangerously convincing in appearance, often showing up in the same SMS thread as our real communications. Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening?Published on 9 May 2025Updated on 4 Mar 2026323A beginner's guide to identity verification
How do I verify an individual account? Guide to ID and selfie photos for identity verificationPublished on 25 Sept 2023Updated on 30 Apr 20266,472How do I submit my proof of address (POA)?
If you are prompted to complete additional verification, please refer to How do I complete additional verification? Frequently Asked Questions I have moved abroad and cannot provide Proof of Address from my originally registered country. What should I do? In this case, we recommend contacting our customer support as soon as possible to explain your situation. We will provide a customized solution based on your specific circumstances.Published on 5 Sept 2023Updated on 28 Apr 2026859Why can't I join or claim rewards from a campaign?
If no further issues are detected, your eligibility may be restored without any further action required from you.Can I still use other features? Yes, this restriction only affects the specific campaign.Published on 10 Jun 2025Updated on 22 May 202614,711OKX customer review reward from Sourceforge terms and conditions
OKX and/or SourceForge reserve the right to exclude any participants from this promotion and/or cancel this promotion without notice. OKX and/or SourceForge reserve the right to interpret the terms and conditions of this promotion as it sees fit, and reserve the right to change or modify these terms and conditions at any time Please see the OKX Terms of Service, SourceForge Review Guidelines and Terms of Use for more information.Published on 7 Aug 2023Updated on 8 Oct 202587