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What's OKX Card?
You can use the OKX Card anywhere Visa or Mastercard is accepted: Physical stores while traveling Hotels, restaurants, and airline bookings International websites and online services The OKX Card also supports Apple Pay and Google Pay for easy contactless payments.Published on 24 Mar 2026Updated on 14 May 202692How do I reach out to OKX Singapore customer support?
Here’s what you can expect after you have submitted a request for help: Response time: We aim to respond as promptly as possible, and always within 6 hours of receiving your request. Resolution time: We strive to resolve all issues within 7 calendar days after receiving the full details of your issue. Delays: If we’re unable to resolve your issue within 7 calendar days, we’ll keep you informed regarding the causes of such delay and provide an expected timeframe for updates.Published on 18 Jun 2025Updated on 17 Nov 20252Learn & Earn Campaign that is only for Turkish users event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Cuba, Iran, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St.Published on 24 Oct 2023Updated on 9 Feb 202637OKX Learn to Earn: BTC halving 2024 event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta.Published on 26 Mar 2024Updated on 28 Aug 20256,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta.Published on 26 Dec 2023Updated on 3 Apr 20264,136What's Smart Arbitrage bot and how do I use it?
Load your app/web version, and select Trade > Trading bots from the pop-up menu Once the Trading bots page is opened, head over to the list of bots menu and select Smart arbitrage under the Sideways option Select Smart arbitrage as your Trading bots mode A 3-page combo of mini explanations on Smart arbitrage appears, select Next to proceed Get to know more about the smart arbitrage trading bot before proceeding to the trading phase Toggle your options from Custom to Smart mode before selecting yourPublished on 22 Aug 2024Updated on 9 Feb 2026107OKX API FAQ
How to scan: on the app, tap Menu > the Scan icon, and scan the QR code.Published on 20 Sept 2024Updated on 22 May 2026138Where can I find the minimum deposit amount required for non-BTC?
What's the minimum deposit amount? The minimum deposit amount is the smallest quantity of a token that users need to transfer when depositing to our platform. If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on 16 Oct 2024Updated on 24 Oct 202557How do I view Profit and Loss (PnL) and switch PnL display?
What's the Profit and Loss (PnL) display? The Profit and Loss (PnL) shows your trading performance, either as a value or a percentage. It helps you track the profitability of your trades and overall portfolio.How do I view PnL? Open the OKX App and select Assets to view the Value/Spot PnL for each crypto you hold. You can also view the spot trading candlestick chart by following the steps below.Published on 7 Jul 2024Updated on 15 May 202647Affiliate FAQ
Under what criteria can I recall my invitees as an affiliate? As an affiliate, you can recall your invitees if they haven't made any deposits, trades, or logged in for over 180 days.7. Can invitee delete their account and re-sign up to attribute it to a different affiliate? No, they aren't permitted to change their channel by deleting and re-creating accounts for different affiliate attributes.8.Published on 4 Dec 2024Updated on 6 Apr 2026728How do I download my account statements?
To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.Published on 6 Nov 2024Updated on 21 May 2026101How do I download my account statements?
To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.Published on 6 Nov 2024Updated on 21 May 2026How do I adjust the color theme of the trading interface?
Follow below instructions to adjust the color theme of the trading interface: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Interface and choose from predefined themes (dark mode or light mode) Select your preferred theme and interface from the Interface option If you're wondering how you can change the chart type, visit here.Published on 27 Nov 2024Updated on 10 Sept 202524How do I add my emergency contact?
What your emergency contact looks like, and you can always update itWhen will the emergency contact be contacted? If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS. If we don’t hear back or see any login activity within your selected response timeframe, we’ll begin contacting your nominated emergency contact by email and SMS. Follow-up messages will be sent every 10 days until we receive a response or your account is reactivated.Published on 24 Jul 2025Updated on 12 Feb 2026290How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on 4 Mar 2025Updated on 10 Sept 202515