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How do I change my phone number?
Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on Sep 7, 2023Updated on May 21, 20266Event Contracts FAQ
Example (buying Up): Buy 500 Up shares at 0.60 USDT: Margin frozen ≈ 500 × 0.60 + fee ≈ 300.xx USDT Maximum loss (if Down wins) ≈ 300.xx USDT Maximum gain (if Up wins) ≈ 500 × 0.40 − settlement fee ≈ 199.xx USDT Example (buying Down): Buy 500 Down shares at 0.40 USDT: Margin frozen ≈ 500 × 0.40 + fee ≈ 200.xx USDT Maximum loss (if Up wins) ≈ 200.xx USDT Maximum gain (if Down wins) ≈ 500 × 0.60 − settlement fee ≈ 299.xx USDTPositions & PnLPosition Value Current position value = Number of shares heldPublished on Apr 16, 2026Updated on May 14, 2026Outcomes FAQ
For example, "2026 World Cup Champion" is an Event, which contains multiple Markets such as "Brazil wins," "Argentina wins," "France wins," etc.What do Yes and No mean? Yes means you believe the event will occur; No means you believe it will not. In a single-market event, Yes + No price = 1.00 PTS.What event types does Outcomes support? Binary Event: an event contains only one market — for example, "Will Germany advance from the group stage in the 2026 World Cup?"Published on May 20, 2026Updated on May 21, 2026What can help prevent P2P crypto scams and protect my assets?
These impersonators obtain your contact information based on the email address or phone number that you provide when submitting payment. These scammers could also impersonate celebrities or government officials to lure victims into giving away their crypto assets. According to the Federal Trade Commission, business and government impersonation scams accounted for $133 million in reported crypto losses since 2021.Published on Sep 2, 2023Updated on Feb 12, 20261,463What are Source of Funds (SoF) and Source of Wealth (SoW)?
Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling or lottery winnings Legal settlements Settlement Document Shows settlement amount Insurance Settlement Shows insurance payoutPublished on Dec 24, 2024Updated on May 21, 2026833What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
What is the maximum number of Martingale bots I can create? You can create up to 100 futures DCA (Martingale) strategies at a time. This limit may change due to platform adjustments, so please refer to the number shown on the page for the actual number you can open.2. Why does the page show “Stop (Creation Failed)” when creating a Martingale bot?Published on Apr 3, 2024Updated on Jan 28, 202681My phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.Published on Aug 1, 2024Updated on May 20, 20269How do I register an account on OKX?
Enter the verification code to move on to the next step Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.Published on May 23, 2024Updated on Apr 27, 202627,808How do I update my login password?
/ Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: the withdrawal function will be unavailable for 24 hours if you log in with new devices after you have changed the login passwordI forgot my login password Go to Login page and insert your phone number or email address and select Forgot your password Select Forgot your password after inserting your phone number or email address Enter your phone numberPublished on Aug 22, 2023Updated on Oct 15, 202530How do I register for an OKX account?
Enter the verification code to continue your account registration Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.Published on Sep 6, 2024Updated on Apr 27, 202644How do I start trading cryptocurrency on OKX with Smart Trading?
Alternatively, you can use your phone number in place of an email address by selecting Sign up with phone. Select Sign up to start your journey on our platform After entering the details, select Sign up and you'll be prompted to verify your email address or phone number using a code sent by us. This code is valid for 30 minutes — after which it'll expire, requiring you to repeat the process.Published on Apr 7, 2024Updated on May 11, 202675How long does it take for a deposit to be completed?
Higher fees typically result in a higher processing priority by miners.Deposit verification method Number of confirmations: different tokens require a different number of confirmations for deposits to complete. For example, USDT deposits on the TRON network require 19 confirmations, while those on the Ethereum network require 32 confirmations (please refer to the website for the latest information).Published on Oct 17, 2024Updated on Jan 1, 2026441How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks.Published on Aug 13, 2023Updated on May 15, 20267,923How do I track my assets when trading in Spot and Futures mode?
Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously. Your settings will be retained even when you reopen the app.Published on Oct 23, 2024Updated on Feb 12, 202619How do I reset my Two-factor authentication (2FA)?
the verification details, and select Confirm You'll receive a confirmation upon successfully resetting your channel of securityOn the web Go to Profile and select Security > Security Center Select Change phone number / email / authenticator app Select Authentication method unavailable?Published on Sep 15, 2023Updated on Apr 29, 202628