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How to avoid deposit of unsupported tokens?
When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions: Review the supported token list Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list. Check deposit information If you are unable to select the corresponding token, network chain, or matching contract address during the deposit process, pause the transaction.Published on Oct 16, 2024Updated on Feb 12, 2026408How do I discover new tokens?
It highlights trending tokens, provides detailed information on each token, including market performance and trading volume, and features expert insights and analysis to help you make informed decisions. Additionally, you can set up alerts for newly listed tokens to ensure you never miss an opportunity, provides a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on May 6, 202655How do I explore new tokens?
It allows you to closely monitor the top tokens that have experienced the largest price losses. This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens.Published on Aug 9, 2024Updated on Nov 17, 2025How do I find the token unlocks feature?
token Head over to Overview Select Token unlocks Token unlocks menu in the Overview of the crypto page, on the app pageWhy is the token unlocks schedule important?Published on Mar 4, 2025Updated on Sep 10, 202515How to withdraw, trade and stake WLD tokens on OKX wallet?
It aims to create a global currency and ID that allows for easy transfers, payments, and purchases using its token along with other cryptocurrencies and traditional assets. Read more about it here.How do I participate in Worldcoin with WLD tokens?Get WLD tokens via Worldcoin app Download the World App, which serves as the first wallet app supporting the creation of a World ID. Head to the physical imaging device called the Orb to get the World ID Orb-verified.Published on Jul 28, 2023Updated on Feb 12, 2026103What's a dusting attack?
Don’t interact with unknown tokens. Malicious airdrops can be tied to smart-contract scams. Use privacy tools carefully. hierarchical deterministic wallets or privacy-focused wallets can help, but they have trade-offs.Can a VPN help? A VPN hides your IP from local observers, but it doesn’t stop on-chain analysis. Wallet hygiene (avoiding address reuse, using HD wallets) is more effective. Explore more about risk and fraud by visiting here.Published on Oct 4, 2024Updated on May 13, 202614How do I stay safe from phishing SMS using the name OKX?
Monitor your login activity in the app regularly for any suspicious devices or IP addresses. Save and use only the official OKX website (https://www.okx.com/) and download the app from verified app stores. If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources.Published on May 9, 2025Updated on Mar 4, 2026323How do I authorize a new device when I log in?
When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.Published on Aug 31, 2023Updated on May 15, 202613,924What are the trading volume rules for the campaign?
During the campaign period, only trading volume from eligible tokens will be counted. Trades involving tokens that are not listed as eligible in the campaign rules will not contribute to your total volume.How can I check which tokens are eligible? You can find the list of eligible tokens in the campaign rules or announcement page. Make sure to review this carefully before trading to ensure your activity qualifies.What happens if I trade non-eligible tokens?Published on Mar 26, 2026Updated on Mar 31, 20261Google Pay – Additional Terms
Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules. User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device? Remove the Card token via Google Wallet → Payment Methods.Published on Aug 8, 2025Updated on Oct 3, 202513How do I set up wallet release for my DEX trading wallet?
You can view your native token balances (SOL, BNB, ETH) View native token balance here You can also view your fungible token balances (USDT, USDC, and more) View fungible token balance here If you need to transfer fungible tokens, click the token listed to find its contract address, then copy it Copy the contract address In the wallet release tool, paste the token contract address into the Recipient Address field and enter the transfer amount (must not exceed your token balance) Paste the token contractPublished on Sep 24, 2025Updated on Nov 17, 20251Why is my deposit/withdrawal suspended?
The development team of a blockchain project could issue an ERC20 token via a Ethereum smart contract before launching its mainnet. Once the mainnet goes live, holders of the ERC20 token can be exchanged for the mainnet token in a 1:1 ratio. Why is token swap needed? Token swap is designed to let users swap their ERC20 token into the mainnet token. Once token swap is completed, the original ERC20 token will be burnt. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on Jan 26, 20261,036Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.Published on Oct 17, 2024Updated on Feb 12, 20261,948Where can I find the minimum deposit amount required for non-BTC?
The minimum deposit amount is the smallest quantity of a token that users need to transfer when depositing to our platform. If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on Oct 24, 202557What should I do if I deposit to the wrong address?
Learn more here.Support and RecoveryStep 1: Confirm that the cryptocurrency, network, and token contract match Please check whether the following information exactly matches what is shown on the platform’s deposit page. Is cryptocurrency correct? (e.g., USDT, ETH) Is the deposit network correct? (e.g., ERC20, TRC20, BEP20) Is the token contract correct?Published on Oct 15, 2024Updated on Feb 12, 2026242